Storage Sales Consultant

As a Closetbox Storage Advisor, you’ll be working with customers from all over the country, explaining how our full-service storage offering works, answering questions, processing reservations, and recommending solutions to meet customer needs.

The ideal candidate will have a passion for serving customers, and ensuring their needs are met. This candidate will enjoy delivering an outstanding customer experience and be willing to take on a variety of tasks in support of their team and our business.


At Closetbox, we pick up, securely store, and return on demand any household and business storage items so our customers don’t have to lift a finger. Closetbox delivers an amazing experience that frees the customer from the stress and hassle of hauling their items to storage.
Closetbox was founded in 2014, headquartered in Denver, CO with 25+ employees dedicated to serving our customers and delivering an outstanding customer experience. Our company is a fast paced, high growth environment that grew 15x last year and projecting 10x growth in 2016.

Primary Responsibilities

  • Ensure inbound calls and emails are answered with best-in-class service
  • Ensure qualified customers join the Closetbox service
  • Ensure orders, data, and notes are updated.
  • Ensure pickup and deliveries are coordinated and the customer informed
  • Work towards complete customer satisfaction on every order
  • Provide suggestions to improve our proprietary customer and inventory management database to ensure exceptional customer service.
  • Recommend and help design improvements to our website and mobile applications that will improve the customer experience

Recommended Qualities

  • Love serving people
  • Generally enjoy people
  • Be friendly and courteous
  • Have the ability to connect with customers over the phone
  • Have strong interpersonal skills and a strong team focus
  • Be punctual and dependable
  • Be self-motivated and independent
  • Have a positive and ambitious attitude
  • Must be flexible, and able to adapt to change
  • Must be able to pass a background check

You will be a critical component of our team. Flexibility in hours, including evenings and weekends, is necessary. We’ll provide a fun, team-oriented environment and the opportunity for you to gain great experience in a fast-growing company.

Job Type: Full-time

Salary: $17.00 /hour

Required experience:

  • Customer Service: 1 year
  • General Sales: 6 months

Required education:

  • High school or equivalent

Required experience:

  • Customer Service: 1 year
  • Sales: 1 year
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